Product/Service

Reporting & Dashboards

Source: ServiceMax

Reports & Dashboards

Today’s fast-paced, competitive service environment demands visibility across your entire field service organization. Achieve your goals with powerful information to help you make decisions that keep customers happy and revenues flowing. Get instant status on installed products with warranties expiring, delayed RMAs, critical work orders, and much more.

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Today’s fast-paced, competitive service environment demands visibility across your entire field service organization. Achieve your goals with powerful information to help you make decisions that keep customers happy and revenues flowing. Get instant status on installed products with warranties expiring, delayed RMAs, critical work orders, and much more. ServiceMax’s Reports & Dashboards give you, your executives and service managers the ability to easily establish the key performance indicators (KPIs) that keep your service business profitable and competitive.

With ServiceMax you can…

  • Meet your profitability goals with insights on key operations metrics that drive the right decisions
  • Minimize your losses by employing dashboards such as, “Critical Work Orders” that give managers and service professionals an immediate, real-time view on all the work orders critical to SLA commitments
  • Take action from anywhere with up-to-the-minute reports and dashboards delivered on both the web and mobile devices
  • Keep information management in budget with cloud-based analytics that delivers up-to-the-minute intelligence on all channels without IT resources and infrastructure
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