Downloads

  1. Fike Casing Cementing Tool: A Simple Solution
    3/17/2014

    The ideal pump-and-plug scenario at a new oil well is a single-stage cementing job performed through the bottom of the casing, with the cement circulating to the top of the target area in the annular space. A uniform layer of cementing is created to support and provide a seal around the surface casing. As a result, drilling can resume.

  2. Installed Base Management & Entitlements
    5/23/2013

    In service, visibility is priceless. Nothing has the potential to frustrate and disappoint your customer more than a service technician or call center agent who knows nothing about the issue or challenge the customer is facing, and the history behind it.

  3. Work Order Management & Advanced Scheduling
    5/21/2013

    Lost carbon copies, illegible handwriting and unclear expectations of the service to be performed can cause huge headaches for you and your customers. Ensure that you dispatch technicians effectively, fulfill Service Level Agreement (SLA) commitments and keep your customers loyal and delighted.

  4. Workforce Optimization
    5/20/2013

    Talented and informed dispatchers work wonders with the daily schedule – mentally balancing technician locations, skill sets, expertise, priority customers, and emergency situations with ease. But what happens when there are hundreds of techs to manage, or thousands? As complexity rises, humans need a bit of assistance.

  5. Service Parts & Inventory
    5/18/2013

    Spare part shipments and RMAs are an integral part of your service strategy. You need to track and closely monitor every product, part, or unit that comes in or goes out of your organization.

  6. Reverse Logistics & Depot Repair
    5/15/2013

    Returns represent one of the most logistically challenging processes in your service chain - for you, your suppliers, your distributors, and your customers. For organizations in industries like consumer electronics, high technology or medical device manufacturers with large volumes and complex, global service networks, the challenge is even more daunting.

  7. Reporting & Dashboards
    5/9/2013

    Today’s fast-paced, competitive service environment demands visibility across your entire field service organization. Achieve your goals with powerful information to help you make decisions that keep customers happy and revenues flowing. Get instant status on installed products with warranties expiring, delayed RMAs, critical work orders, and much more.

  8. MFC Multi-Function Controller
    5/9/2013

    The MFC multi-function controller is an accurate, reliable, and versatile instrument for analysis and control of disinfection processes in drinking water, process water and wastewater applications.

  9. Clearlogx™ Process Optimization System for Water Chemistry Automation Brochure
    5/8/2013

    The Clearlogx™ Process Optimization System from Evoqua is an automated chemical feed system that optimizes soluble organic removal, reduces chemical costs and enhances municipal water treatment plant performance.

  10. Public Works And Ethics Go Hand In Hand
    3/28/2013

    Ethical behavior helps us live and work in a civil society. Human nature dictates that we act in our own self-interest in most circumstances unless we feel a moral obligation to others or society. By Harry C. Lorick