Downloads
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Overhead Is Over Our Head
4/19/2012
This discussion provides a brief description of the different types of overhead and a specific methodology for calculating an avoidable overhead rate that can be for both maintenance and operations. By Billy Wright, Consultant, LA Consulting; Chandra Greiner, Consultant, LA Consulting
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Mobility Innovations For The Next Generation Utility
3/27/2012
Mobility applications have evolved to the point that some utilities have been able to completely eliminate the use of paper in the field. Screens may be customized to accommodate any desired report functions from meter changes to service requests to scheduled inspections and maintenance so that all data for reporting is captured electronically in the field and redundant data entry is eliminated.
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Service In 2012: The Continued Search For Revenue
2/16/2012
For the previous 24 months, service revenue has topped the agenda of Chief Service Officers (CSOs) polled by Aberdeen. The 2010 State of Service Management research survey, and polls conducted at the 2010 CSO Summit, both found that service revenue was the top goal for CSOs to attain in 2011.
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Networked Field Services
2/15/2012
One of the most important capabilities that mobile solutions offer organizations today is the ability to provide better visibility, in near real time, into the activities and events taking place in the field.
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Two Roads To Mobile Workforce Management: Choosing Between On-Premises And Cloud Delivery
2/1/2012
Companies with mobile workforces face two important technology trends. One is the use of mobile workforce management solutions that can add critical support to business strategies. The other is the growth of cloud-based solutions as an alternative to traditional on-premises deployment. Combining the two through cloud-based mobile workforce management can make sense, depending on the specific circumstances and goals of a company. By taking into account the technical market drivers and strategic considerations, a company can decide whether a cloud or traditional onpremises solution is the best fit.
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New Media Reduces Cadmium From Electroplating Wastewater Discharge
1/24/2012
In August 2010, an electroplating facility in California specializing in aircraft components was issued specialty permit levels for the reduction of cadmium in discharge wastewater. The current permit of 250ppb was reduced to 70ppb and the allowed cadmium levels are expected to move lower over the next few years.
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Packaged Membrane System Helps Town Of Oak Creek, CO Meet Drinking Water Needs
11/14/2011
Located in Northwest Colorado, the Town of Oak Creek is a modest-sized community with a diverse landscape of mountainous peaks and rolling ranch land. Anticipating the spring run-off season and the need to treat a wide range of raw water quality, the Town of Oak Creek developed a fast track, design-build schedule to find a solution to its water treatment needs.
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Underground Treatment Of Airport Deicing Fluid
9/15/2011
While keeping air flight safe, airports and airlines are also obliged to clean up after themselves and protect nearby streams and water bodies. And due to increasing chemical usage and looming regulations, some airports will need to invest in significant infrastructure upgrades to capture and treat stormwater contaminated with deicing fluid. By Scott Wallace, P.E., President, Naturally Wallace Consulting and Mark Liner, PE, Senior Engineer, Naturally Wallace Consulting
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AT&T Video Capture Product Brief
9/14/2011
AT&T Video Capture offers businesses a simple, comprehensive cloud-based solution for live video sharing from mobile workers back to their coworkers at the office.
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Span Of Control Impacts Public Works Efficiency
9/9/2011
In today's economy, revisiting a key management tool — span of control — is paramount. Span of control is defined as the number of people a manager can supervise effectively, and can be broadly categorized as either narrow or wide. By Joyce Lorick, LA Consulting