New TextAccess Feature and Plan-Level Mobile App Customization
Washington /PRNewswire/ - ICMA-RC has introduced two enhancements to its mobile app: a text messaging feature and plan-level customization. Both components are designed for the state and local government retirement plan sponsor and participant clients.
ICMA-RC's TextAccess feature allows a participant to text a keyword and receive account updates via text. Available updates include account balance, contribution amount, and rate of return. Visit www.icmarc.org/textaccess for more information on the new TextAccess feature.
ICMA-RC's enhanced mobile app has an added feature that displays unique, plan-specific content such as custom branding, direct links to the plan's website and multiple ways to contact their local ICMA-RC representative.
Putting mobile education and information within participants' reach is a key focus for ICMA-RC, as it is critical to effectively serving public sector employees. ICMA-RC identified that 65 percent of those it serves in the public sector have occupations where they are away from their desks. Public sector occupations such as public safety, public works, parks and recreation, and others spend most of their time on location, serving their communities. The emphasis on field work makes strong mobile solutions critical for success in helping public sector employees save toward a secure retirement.
"Our enhanced mobile services allow ICMA-RC to serve public sector employees wherever they are connected and whenever it is convenient," said Gregory Dyson, Senior Vice President and Chief Operating Officer of ICMA-RC. "The ability to interact via text and customize employees' experience through their plan sponsor mobile app allows us to further engage participants with relevant education to help them build a secure retirement."
ICMA-RC will continually update mobile services and expand innovative features based on client preferences and as new technology becomes available. The mobile app is available from the App Store® and Google Play™ and provides access to the popular MyAccount feature, which allows users to enroll in their retirement plan, use educational tools, make fund transfers, rebalance their account, check their account balance, see year-to-date investment performance, and update their contact information.
Founded in 1972, ICMA-RC is a non-profit independent financial services corporation focused on providing retirement plans and related services for close to a million public sector participant accounts and approximately 9,000 retirement plans. Our mission is to help build retirement security for local and state government employees. We deliver on our mission by helping public sector employees engage, build, and RealizeRetirement®. All of our retirement programs, administrative services, and educational tools have been developed specifically for public sector retirement plan administrators and participants. For more information, visitwww.icmarc.org.
SOURCE: ICMA-RCCopyright 2016 PR Newswire. All Rights Reserved