Moldovan National Emergency Line 112 Has Launched Their Official Mobile App

On 24 March 2026, 112MD mobile app was launched, a modern digital tool that facilitates quick access to emergency services and helps improve public safety. Developed with the support of the Czech Republic and the United Nations Development Programme (UNDP) Moldova, the app has become the official digital solution of the 112 Service.

Through it, users can quickly call the single emergency number 112 with a single button and their location is immediately transmitted to 112 Service operators, helping to reduce the time it takes for the call-taker to locate and respond.

112MD allows a fast and effective way of contacting the emergency services when we need it the most. With a single button, the user’s location, medical profile are automatically transmitted to 112 emergency operators, reducing the time required for response. In situations where a voice call is not possible, the app offers the ability to select from pre-defined icons and start a chat with 112 emergency service, which can be performed as a real time text and can be also automatically AI translated. On top of this, the 112 Service operator can request photos or video from the scene of the incident, facilitating efficient and comprehensive communication for better situational awareness.

User’s medical profile filled in the app – such as allergies, or chronic conditions – can assist medical crews during an emergency response. Additionally, the interface is adapted for people with visual or hearing disabilities and communication via text messages and visual notifications enhances accessibility in emergency for all.

Other useful features include sharing the location with loved ones in emergency situations, accessing saved emergency contacts, receiving national warnings and health alerts, and quickly locating nearby automated external defibrillators (AEDs), police stations, or hospitals.

The 112MD app is available for iOS and Android devices and can be downloaded for free from app stores. Through this initiative, the 112 Service is strengthening its mission to provide modern and accessible solutions for quickly requesting help in critical situations.

“With the launch of the 112MD app, we are taking a new step toward a smarter, more humane, and more inclusive emergency service. This app is more than just a digital tool, it is a concrete expression of our commitment to making the emergency service more accessible, faster, and closer to everyone. In critical situations, every second counts, and simple, efficient access to help can mean the difference between life and death,” said Anatolie Viniciuc, Director of the 112 Service,” said Anatolie Viniciuc, Director of the 112 Service.

“The 112 service is becoming more than just an emergency number. With 112MD, the system becomes a digital safety net that protects lives, provides support, and builds trust. Dear citizens, I invite you to use the 112MD app responsibly and to promote it in your communities. Every use can save a life. Every correctly routed call can bring help in time,” stated Daniella Misail-Nichitin, Minister of Internal Affairs.

“Safety in the digital age requires modern and reliable solutions. The Czech Republic is proud to support this initiative, which brings Czech innovation and expertise to Moldova to make emergency services more accessible, faster and more precise. By improving the way people can communicate with emergency operators, this application has the potential to make a real difference when every second counts,” said Jaromír Plíšek, Ambassador Extraordinary and Plenipotentiary of the Czech Republic to the Republic of Moldova.

“We are confident that ‘112MD, your emergency button’ will become a life-saving application, the first line of contact in case of any emergency. Now, thanks to the transfer of Czech expertise via UNDP partnership, the new application brings real-time location sharing, chat communication, and improved accessibility. People should be able to reach help quickly and safely regardless of their language, abilities, or circumstances,” said Daniela Gasparikova, UNDP Resident Representative to the Republic of Moldova.

“The application is very good and interesting, and it’s extremely useful for people with special needs. I will definitely use this app. Until now, I had to ask neighbors or interpreters for help to call the 112 emergency number,” said Iurie Berechelea, resident of Chișinău.

Being part of the NG-SOS ecosystem, the 112MD application is built with international interoperability at its core. This allows Moldovan users to rely on their national emergency application not only at home, but also when travelling, enabling seamless emergency communication in other countries and regions across Europe where the NG-SOS platform is deployed or cooperates with other projects such as the Pan-European Mobile Emergency Applications (PEMEA).

This project was implemented by the United Nations Development Programme (UNDP) through the Czech Challenge Fund, with the financial support of the Ministry of Foreign Affairs of the Czech Republic.